Refund policy

Return & Exchange Policy

We offer a 7-day return and exchange policy from the date your order is delivered.

  • Customers can request a return or exchange within 7 days of delivery.
  • Products must be unused, unworn, undamaged, and in their original condition and packaging.
  • No cash, bank, card, or original-payment refund will be provided.
  • Returned products can only be exchanged for another product of equal value, subject to availability.
  • If the replacement product has a higher price, the customer must pay the difference.
  • If the replacement product has a lower price, no cash refund or balance payment will be provided.
  • Customers are responsible for return/exchange shipping charges unless the item received was damaged, defective, or incorrect.
  • Items that are used, damaged by the customer, or missing original packaging may not be eligible for return or exchange.
  • Sale, clearance, or specially marked final-sale items are not eligible for return or exchange.

Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos/videos of the item. We will review the issue and arrange an appropriate replacement where applicable.

No Refund Policy: We do not offer monetary refunds. All approved returns will be processed as an exchange only.