Refund policy
Return & Exchange Policy
We offer a 7-day return and exchange policy from the date your order is delivered.
- Customers can request a return or exchange within 7 days of delivery.
- Products must be unused, unworn, undamaged, and in their original condition and packaging.
- No cash, bank, card, or original-payment refund will be provided.
- Returned products can only be exchanged for another product of equal value, subject to availability.
- If the replacement product has a higher price, the customer must pay the difference.
- If the replacement product has a lower price, no cash refund or balance payment will be provided.
- Customers are responsible for return/exchange shipping charges unless the item received was damaged, defective, or incorrect.
- Items that are used, damaged by the customer, or missing original packaging may not be eligible for return or exchange.
- Sale, clearance, or specially marked final-sale items are not eligible for return or exchange.
Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos/videos of the item. We will review the issue and arrange an appropriate replacement where applicable.
No Refund Policy: We do not offer monetary refunds. All approved returns will be processed as an exchange only.